Privacy Policy
Effective Date: 17 March 2025
At Junortoun Hire, we value the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Identification Information: Name, contact details (email, phone number), billing and shipping addresses.
Payment Information: Credit card details, payment methods, and billing information (processed securely via third-party payment processors).
Transactional Data: Information about the equipment or products you hire or purchase.
Usage Data: Data on how you interact with our website, including browsing patterns, IP addresses, and cookies (detailed below).
Communication Data: Any correspondence, including feedback, inquiries, and customer service interactions.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders, including hiring equipment or purchasing products.
To communicate with you regarding your orders, inquiries, or account-related matters.
To improve our website, services, and customer support.
To send promotional materials, newsletters, and updates about new services or offers, if you have consented to receive them.
To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files placed on your device to help us track your preferences and usage patterns.
You can configure your browser to refuse cookies, but please note that some features of the website may not function properly without them.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies).
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms, or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You can request a copy of the personal information we hold about you.
Correction: If your information is incorrect or incomplete, you can request that it be updated.
Deletion: You can request that we delete your personal data, subject to any legal requirements for retention.
Opt-out: You can opt out of receiving promotional emails or communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.
Withdraw Consent: Where we rely on consent to process your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about how we protect your personal data.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
Junortoun Hire
Phone: 0489 154 808
Email: support@hirebendigo.com